Change in business is nothing new. The Industrial Revolution was just that .... some big changes! So why do we talk so much about Change Management these days? Because so very often, the change we seek fails to happen as we envisaged it, or doesn’t deliver the level of success we expected. Not necessarily because the business case is weak, lacks rationale, or the logic is flawed.
Even great ideas can fail when it comes to their realisation. All too often, something lets us down, be it the vision, planning, implementation or communications.
In today’s complex world, the need to effectively manage change to realise its benefit is critical. The damage to an organisation from a failed change activity can be disastrous in terms of cost, business reputation, stakeholder confidence, employee morale and lost opportunity. 'Defeat, snatched from the jaws of victory', you might say!